Fuel Electronics Systems

PRIVACY POLICY

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

Data Controller:
Servis Benzinskih Tehnologija d.o.o.
[Insert Address]
OIB (Company ID): [Insert OIB]
Email: [Insert official email address]

2. Personal Data We Collect

We may collect and process the following personal data:

  • Full name
  • Company name
  • VAT ID / Tax number
  • Email address
  • Phone number
  • Billing and shipping address
  • IP address
  • Order and payment details
  • Technical data (browser type, device information)

3. How We Use Your Data

We use your personal data for the following purposes:

  • Processing and fulfilling orders
  • Issuing invoices
  • Customer communication (inquiries, support, returns)
  • Managing defective part return procedures
  • Improving website functionality
  • Complying with legal and tax obligations

4. Legal Basis for Processing

We process personal data based on:

  • Performance of a contract (product purchase)
  • Legal obligations (accounting and tax regulations)
  • Legitimate interest (responding to inquiries)
  • Consent (newsletter subscriptions, if applicable)

5. Data Sharing

We may share your data with:

  • Accounting service providers
  • Shipping and courier companies (DHL, GLS, UPS, etc.)
  • Hosting providers
  • Payment processors (Stripe, PayPal, bank institutions)
  • IT service providers

We do not sell or rent your personal data to third parties.

6. Cookies

Our website uses cookies for:

  • Essential website functionality
  • Shopping cart functionality
  • Analytics (e.g., Google Analytics)
  • Marketing purposes (e.g., Meta Pixel, if applicable)

Users can manage cookie preferences through their browser settings.

7. Data Security

We implement appropriate technical and organizational measures, including:

  • SSL encryption
  • Secure hosting environment
  • Restricted data access
  • Regular system updates

8. Data Retention

We retain personal data:

  • For as long as necessary to fulfill contractual obligations
  • As required by accounting and tax laws
  • Until consent is withdrawn (where applicable)

9. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time

To exercise your rights, please contact us at: [Insert email]

You also have the right to lodge a complaint with the Croatian Data Protection Authority (AZOP).

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page.